Water Damage in North Jacksonville Hotel Challenges Operations

5/7/2018 (Permalink)

This thermal image shows water behind the walls of the hotel.

Whenever SERVPRO of Fernandina Beach/Yulee gets a call about water damage at a hotel, it’s all systems go! For our most recent job, eight rooms and a 60-foot hallway were impacted. Such a large-scale event impacts revenue significantly.

Not only does the hotel need to handle the costs of water damage restoration, but they must also deal with the potential lost income of closing down or reducing the number of available rooms during the repairs. In addition to dealing with damages to the actual hotel, hotel staff must also consider the issue of damaged personal belongings of their guests. Following are common causes of water damage in hotels:

• Overflowing bathtub or bathroom sink
• Toilet leaks
• AC unit overflow
• Water heater leaks
• Broken shower drain
• Sewer line back ups

The cause in this case was failure of a pipe in a wall going to the toilet in one of the rooms. We worked around the clock to complete the job as soon as possible while also trying to inconvenience guests as little as possible. In this case, the damage was limited to the first floor so at least water leaking from higher floors was not an issue.

SERVPRO of Fernandina Beach/Yulee specializes in the clean up and restoration of commercial properties after a water damage event. Our staff is highly trained and IICRC-certified. We understand that each day restoring the property is a lost day of revenue so we work overtime using a 6-step restoration process.

If you have water damage at your commercial property, call us at 904-729-2401.