Pipe Break Causes Flooding at Jacksonville Hotel

5/19/2021 (Permalink)

This thermal image shows water behind a hotel wall.

Flooding at hotels is not an unusual occurrence, but always poses special challenges. Whenever SERVPRO of Fernandina Beach/Jacksonville Northeast gets a call about water damage at a hotel, it’s all hands on deck! In a recent hotel job, seven rooms on three floors plus the workout room were affected. Management had been in the process of remodeling rooms when there was a pipe break that caused the flooding. Such a large-scale event impacts revenue significantly.

Not only does the hotel need to handle the costs of water damage restoration, but they must also deal with the potential lost income of closing down or reducing the number of available rooms during the repairs. In addition to dealing with damages to the actual hotel, hotel staff must also consider the issue of damaged personal belongings of their guests. Following are common causes of water damage in hotels:

• Overflowing bathtub or bathroom sink
• Toilet leaks
• AC unit overflow
• Water heater leaks
• Broken shower drain
• Sewer line back ups

We worked around the clock to complete the job as soon as possible while also trying to inconvenience guests as little as possible. In this case, the damage was encompassed three floors so minimizing impact was challenging.

SERVPRO of Fernandina Beach/Jacksonville Northeast specializes in the clean-up and restoration of commercial properties after a water damage event. Our staff is highly trained and IICRC-certified. We understand that each day restoring the property is a lost day of revenue so we work overtime using a 6-step restoration process.

If you have water damage at your commercial property, call us at 904-729-2401.