Why You Can Rely on SERVPRO of Fernandina Beach/Jacksonville Northeast
12/16/2019 (Permalink)
Home and business owners rely on SERVPRO of Fernandina Beach/Jacksonville Northeast to restore damaged property for a variety of reasons. Following are just a few.
- We Respond Promptly
You can reach us 24 hours a day and 7 days a week and 365 days a year. Our phones are answered by trained on-call managers even outside business hours. This means that you will always to speak to someone who is able to dispatch crews to assist you. Then there’s our service response guidelines…Within one hour of your call, SERVPRO Fernandina Beach/ will coordinate with you to arrange for service. Within four hours of your call, we will be on-site to start mitigation services (if necessary). Within eight business hours, we will give you a verbal briefing of the scope of damage and needed mitigation efforts. We’re faster to any size disaster.
- Our Staff is Trained & Qualified
Our technicians have training through the IICRC (Institute of Inspection Cleaning and Restoration Certification). SERVPRO of Fernandina Beach/Jacksonville Northeast have certifications through IICRC such as water damage restoration (WRT), applied structural drying (ASD), applied microbial remediation (AMRT), fire and smoke restoration (FSRT), and more. Three additional employees recently received water damage restoration (WRT) certification.
- We Understand Your Situation
SERVPRO of Fernandina Beach/Jacksonville Northeast understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. We’re on the same page with you when it comes to keep the costs down, remediate the damage, and make your home or business look “Like it never even happened.”
- Our Restore vs. Replace Philosophy
Our philosophy is to restore, rather than to replace, when possible and preferable for our customer. We have your best interests at heart. The drying and cleaning methods that we use allow us to save on costs rather than replacement. The benefit of restoring is being cost effective, saving time, and giving you peace of mind.
SERVPRO of Fernandina Beach/Jacksonville Northeast is here to help whenever you need it. When you call us at 904-729-2401 you will be speaking to a decisionmaker who is able to dispatch a crew and help you make it “Like it never even happened,” as soon as possible.