Flooding in Assisted Living Facility Shows Value of Emergency Ready Profiles (ERPs)

4/9/2019 (Permalink)

Knowing the location of water shut-off valves before an emergency strikes helps to limit the loss of property and even lives.

An incident that occurred at a local assisted living facility illustrates the value of a complimentary service that SERVPRO Fernandina Beach/Jacksonville Northeast provides. 

A resident had become unconscious while in the bathroom and had broken one of the plumbing fixtures. Water commenced to flood not only the resident’s room but into the hallway and into other resident rooms. There was water everywhere. The problem was that no one working the facility at the time had any idea where the water shut-off valve was located. Therefore, the flooding continued until it had affected a large portion of the facility and many residents’ rooms.

SERVPRO of Fernandina Beach/Jacksonville Northeast offers a complimentary examination of your facility that can mitigate water damage and flooding when a situation such as this one arises.

This assessment provides the critical information, such as shut-off valve locations, needed to begin mitigation and recovery services and serves as a quick reference for important building and contact information. It's called SERVPRO Emergency READY Profile™  (ERP), and here are some advantages of the program:

• Provides facility details such a water and power shut-off valve locations, priority areas, and priority contact information.
• Includes a report that contains the critical information needed in the event of an emergency.
• Identifies the line of command for authorizing work to begin.
• Offers a mobile app for easy accessibility of this information.

Knowing the location of water shut-off valves, fuse boxes, and fire suppression system controls before an emergency strikes, not during an emergency, helps emergency responders react as quickly and effectively as possible, helping to limit loss of property and even lives.

Don’t wait until an emergency occurs to call us at 904-729-2401 to schedule your ERP. We provide this free service to all commercial facilities in our territory. We serve Fernandina Beach, Yulee, Callahan, Hilliard, and North Jacksonville, including Oceanway, River City, and the Heckscher Drive and Dunn Avenue/Lem Turner areas.